Service is our First Priority.

At bioMérieux, Inc., service is more important than a promise. It's a solemn pledge. One which has helped make bioMérieux, Inc. the acknowledged leader in customer satisfaction.

Rated #1 in customer satisfaction and service by microbiologists in a recent survey conducted by the Health Care Division of IMS America, the VITEK has established a reputation for outstanding reliability and service. A recognized leader in the development, manufacture and distribution of automated and manual microbiological diagnostic testing systems, bioMérieux, Inc. serves laboratories throughout the world.

Our customer support personnel are dedicated to helping you make a smooth transition to bioMérieux, Inc. products. Our Client Consultants and Field Engineers are skilled professionals strategically located throughout North America. Their focus is to help bioMérieux, Inc. customers get maximum value from their systems.

Our 24-hour hot-line is available seven days a week, 365 days a year. It offers live coverage to all of our customers; 800-634-7656 (prompt 1).

800-634-7656 (prompt 1)